Welcome to the Rocket RETS Help Desk! Below you can create a new ticket and access your current tickets.
If you are submitting a new ticket, we require the following:
1. Please create a WordPress user with ADMIN privileges for us – email is firstname.lastname@example.org and send us the password AND the URL for your site
2. Please create a user with ADMIN privileges for your HOSTING/cPanel or Plesk or whichever your hosting has. Please be sure to include username and password and the login URL for your hosting/cPanel/Plesk
PLEASE be sure to include the following:
1. RocketRETS Plugin Version – can be found on the main plugins page
2. WordPress Version – (can be found at the bottom right corner of your WordPress Dashboard)